Imagine you visit a particular website, and the live chat icon appears in the right corner.
So, live chat is a mechanism that helps various websites resolve requests from website visitors, and you may think of the traditional approach where to manage live chat requests, someone has to sit on the other side of the live chat admin panel and handle requests. Someone has to respond to those requests 24/7.
But today is an era of artificial intelligence or algorithm processing or information processing where you can use the Chatbot to simplify or automate that inquiry management or even lead generation process.
How you can implement live chat to simplify the admissions process or the entire lead generation process related to an educational institution
A Chatbot is an artificial intelligence driven program that analyzes queries or any query entered from the website visitors in a live chat toolbox.
So imagine you have an educational institution, and you have your website. Sure potential students visit your website, and this student asks for brochures for a particular course in live chat.
The Chatbot will be able to analyze this information and reply to the student based on the query entered by the student so that it can be resolved immediately.
Thus, a Chatbot can help you eliminate or reduce phone inquiries or various email inquiries related to the admission process.
Main benefits of Chatbot implementation for educational institutions
A Chatbot is a mechanism that will help you simplify dealing with queries from potential students and parents. In a traditional mechanism without a Chatbot, students or parents have to make a phone call.
They have to call the educational institution’s phone number and possibly send a request. If you use a traditional live chat mechanism, then it is not available 24/7.
But with a Chatbot, you can manage or can solve the various issues related to the admission cycle instantly, and that will also help you get satisfaction with parents and students.
A Chatbot can help you simplify lead generation associated with an educational institution.
Imagine you are doing a lot of marketing activities on social media to attract students to your website so that students can see the websites and explore the educational institution’s courses. So a Chatbot is a program that can intelligently capture essential information such as the student’s name or even their mobile number.
So imagine the Chatbot asking the student to enter their name and mobile number, which is then immediately verified with a one-time password. This is sent to the candidate’s or parent’s mobile number.
So after completion of that Chatbot inquiry management, You can quickly get a list of data of the prospective students, along with their name and verified mobile number. So you can simplify your lead generation approach using an intelligent Chatbot.
That is deeply integrated with your website. It will also chat intelligently with those prospective students in a personalized manner, using their location, identification, or using their perspective profile or based on the kind of pages visited by the prospective student on your website.
A Chatbot can intelligently answer these questions and simplify your lead generation mechanism. Chatbots can also help you simplify the entire online admission process. So imagine that students have some questions while filling the online application form of your institute on your website.
So, the Chatbot can be deeply integrated with the application form to directly enter their respective questions into the Chatbot, which is based on artificial intelligence driven mechanisms.
The Chatbot can quickly analyze the query associated with the student, and the Chatbot can scan all the frequently asked questions of the respective students. The Chatbot can immediately respond to that query, then and there itself.
So that the student doesn’t face any difficulty while filling the application form and making the online payment related to the admission form. So, to sum up, a Chatbot is a mechanism that helps you simplify your approach to lead generation.
It also helps you simplify the resolution of issues related to the admission cycle or a particular event of an educational institution. So, would you like to integrate an intelligent Chatbot into your website?
We have worked with some of the leading educational institutions and universities to simplify their inquiry management and admission process by integrating an intelligent Chatbot into their website.
So if you want to understand – or if you want to demonstrate the intelligent Chatbot, you can connect with us for demonstration purposes.
Have you checked out our Education Chatbot?
It helps ensure your website is in tip-top shape. Check it out now here: Education Chatbot